You exist to answer this question. Then the desk closes at five.
Your organisation exists to answer one question, and you answer it with leaflets, a counter and an opening time. The visitor asks it at nine in the evening, on a phone, and gets an answer from a platform that knows nothing about this city and gives nothing back to it.
The question does not keep office hours
You have the best knowledge of your city of anyone, held by people who genuinely care, and it is available between nine and five to whoever walks in.
A wall of leaflets, printed last winter
The rack is honest work: it is also static, seasonal and out of date the moment an opening time changes. Nobody can print availability for this afternoon.
Nine in the evening, and the desk is dark
That is precisely when tomorrow gets planned, in a hotel room, on a phone. Your expertise is closed, so a global platform answers on your behalf.
The money leaves the city
The booking goes through a company registered somewhere else, taking its cut out of the local economy you were set up to strengthen.
You answer the question better than anyone. Only during opening hours. No brand on it, no data from it, no revenue out of it.
A code on the back of the city card
The card is already in the visitor's pocket and already stands for trustworthy local advice. Turning it over is the shortest possible path from your expertise to a booking.
Reverse side
Your city here
Everything we would recommend
Booked in a minute. Chosen by people who live here.
Nine in the evening, hotel room, tomorrow being planned. Your recommendation answers, under your name, with live availability, hours after the desk went dark.
The same code goes on the card, the counter, the city map and the confirmation email from your own website.
What happens after the click, and who does it
Five steps. Your team is in none of them.
Your website
Your name, your logo, your prices. Stocked with live availability, ready in days.
The booking
The guest books and pays. The order goes to the supplier automatically. Nobody lifts a finger.
The ticket, their way
Email, WhatsApp, Telegram, PDF, Google Wallet, Apple Wallet. The guest picks, you do nothing.
Your dashboard
Every booking, report and payout in your own backend, the same evening.
Your commission
On every booking, paid out automatically. Guests always pay the normal retail price.
Refunds, cancellations and guest support sit on our side of the line, not yours.
The ticket in your guest’s Apple or Google Wallet, with your name and your colour on it. Ready for the poster passes in the new iOS 27 Wallet.
One booking, delivered through six channels. Zero hassle for your team.
Scan it. A sample ticket lands in your own wallet.
Emma · W69 Travel
Online — answers in any language
Ask Emma anything…
Guest questions? Emma answers them 24/7, in any language, and sells the ticket while she is at it. Included in the membership.
Income from advice you already give, staying in the city
Most tourist offices run on subsidy and card sales, both of which have a ceiling. This is a third line that grows with how good your advice is rather than with your budget.
No stock, no counter
No inventory to hold, no till to run, nothing to staff outside opening hours.
It works when you are closed
The evening and the weekend, which is when most planning actually happens.
Local money stays local
The commission comes back to your organisation rather than leaving with a foreign platform.
What you will not find on this page: a figure for your city
We could take your visitor numbers, invent a conversion rate and put it in a subsidy application. Run one season, look at the dashboard, and argue about the real number instead. That one you can actually defend to a council.
A complete ticketing business, under your name
Your branded storefront
Your name, logo and colours on your own web address, live within days.
300,000+ experiences
Museums, tours, attractions and day trips across 3,000+ cities, with live availability.
Commission on every booking
Tracked live in your own dashboard, per booking, per day.
Six-channel ticket delivery
Email, WhatsApp, Telegram, Apple Wallet, Google Wallet and PDF, all automatic.
Emma, your AI concierge
Answers guest questions 24/7 in any language and books the ticket. Included in the membership.
Payments & cancellations handled
Card, iDEAL, Apple and Google Pay, refunds and support, all on us.
The founder is the testimonial
“I built TicketMatch, and I run my own travel agency on it: W69 Travel. Every screenshot on this page is my own live shop, taking real bookings. That’s how sure I am that it works.”
Denis Wortelboer , founder, TicketMatch.ai
This is not a mockup, it is live
Click through, browse, even book. Everything you see can carry your brand instead.
Visit the live storefront →One city, one season
Nothing to connect to your card system, nothing for the counter to learn and nothing that changes what the card already does.
Apply
One form, reviewed by hand.
We build your shop
Your name and colours, stocked with what your own people would actually recommend.
One code, on the card
The back of the card first. Counter, map and website afterwards.
Run a season
Bookings and commission per day, in your own dashboard, in a format you can put in a report.
Then the region
Neighbouring towns and partners in the region under the same shop.
A Tuesday evening, long after the desk closed
The counter closes. The last visitor leaves with a city card and a map.
In the hotel, tomorrow gets planned. They turn the card over and scan.
A museum and a cruise, booked under your name, with live availability.
Your colleague opens the desk and sees last night's bookings and commission in the dashboard.
Questions tourist offices & city cards ask us
How can a tourist office earn from the advice it already gives?
Your recommendations become bookable under your own name. A visitor scans the code on the card or the counter, books on their own phone, and the commission on that booking comes to your organisation instead of a global platform.
Does this replace our city card?
No. The card keeps doing exactly what it does; this uses the back of it as the shortest route from your advice to a booking, including at the hours the desk is closed.
Can we decide what is shown?
Yes. The shop is stocked deliberately rather than dumped in, so what a visitor sees is what your own people would recommend.
Can we report on it to our board or council?
Bookings, revenue and commission are visible per day in your own dashboard, which is the kind of figure that survives a subsidy conversation better than an estimate.
Does the money stay local?
The commission is paid to your organisation. The point of the model is that the margin on local advice does not have to leave the region.
What does it cost to start?
One membership: 149 euro per month plus commission on every booking, with no other fees. Cancel monthly, and applications are reviewed by hand.
Tonight at 11 pm, a guest will ask what to do tomorrow.
You will be asleep. Emma will not.
Every day without your own shop, your guests book on someone else's platform, and that is commission you never see again. One membership, cancel monthly, applications reviewed by hand.