Fourteen hours on the ground is not a holiday. It does not have to be the hotel bar either.
A crew member lands at four in the afternoon and leaves again fourteen hours later. That gap is not work and it is not leave. Right now most of it is spent in the hotel bar because sorting anything out feels like more effort than one evening is worth.
The most travelled people in the world see the least
Crew are in more cities in a month than most people manage in a decade, and see almost none of them. Not from lack of interest, from friction.
Fourteen hours, no plan
Landing at four, pick-up at six the next morning. Too short to research anything properly, too long to just sleep. So it becomes the hotel bar, again, in a city somebody else would save up a year to visit.
Everything closes before the roster allows
By the time the crew bus arrives, the obvious things are shut and the rest needs booking ahead. Availability for tonight, at this hour, is exactly the thing a phone search is worst at.
The few who do book, book elsewhere
The ones with the energy find something and pay a platform that has nothing to do with the airline that flew them there and put them in that hotel.
The layover happens either way. Right now nobody gains from it. No brand on it, no data from it, no revenue out of it.
A tag at the crew desk
It has to survive a tired person with twenty minutes and no patience for another login. One code, on the thing they are already holding.
Your airline here
What is on tonight?
Available now, near your hotel. Scan and book.
Half past five, bag in hand, bus in ten minutes. Instead of scrolling, they see what is actually open tonight near this hotel, and it is booked before check-in.
The same code goes in the roster message, the crew portal and on a card at the crew hotel reception.
Three groups, one link
Cabin and flight crew
In a different city every week
A closed community that tells each other everything. One good experience travels through a fleet faster than any campaign, and the same crew return to the same cities all year.
Crew on long stopovers
Two or three days, sometimes more
Long stopovers and standby days are the highest-value gaps of all: enough time for a real day out, and rarely any plan at all.
Staff and their families
Ground crew, office, and everyone who travels on staff terms
The same shop serves the whole company, not just the people in uniform, and it works in every destination the airline flies to.
What happens after the click, and who does it
Five steps. Your team is in none of them.
Your website
Your name, your logo, your prices. Stocked with live availability, ready in days.
The booking
The guest books and pays. The order goes to the supplier automatically. Nobody lifts a finger.
The ticket, their way
Email, WhatsApp, Telegram, PDF, Google Wallet, Apple Wallet. The guest picks, you do nothing.
Your dashboard
Every booking, report and payout in your own backend, the same evening.
Your commission
On every booking, paid out automatically. Guests always pay the normal retail price.
Refunds, cancellations and guest support sit on our side of the line, not yours.
The ticket in your guest’s Apple or Google Wallet, with your name and your colour on it. Ready for the poster passes in the new iOS 27 Wallet.
One booking, delivered through six channels. Zero hassle for your team.
Scan it. A sample ticket lands in your own wallet.
Emma · W69 Travel
Online — answers in any language
Ask Emma anything…
Guest questions? Emma answers them 24/7, in any language, and sells the ticket while she is at it. Included in the membership.
A benefit that costs the airline nothing
Crew benefits normally come out of a budget. This one does not: the shop costs the airline a membership and pays commission back on every booking, while crew pay the normal retail price and get something they actually want.
No budget line
Nothing to buy in, subsidise or account for per employee.
Nothing for rostering to do
Crew book their own hours on their own phones. No approvals, no forms.
It travels with the fleet
One shop covers every destination you fly to, and crew tell each other.
What you will not find on this page: a take-up rate
We could take your headcount, invent a percentage and hand you a yearly figure. Start with one base and one fleet, look at the dashboard after a season, and argue about the real number instead.
A complete ticketing business, under your name
Your branded storefront
Your name, logo and colours on your own web address, live within days.
300,000+ experiences
Museums, tours, attractions and day trips across 3,000+ cities, with live availability.
Commission on every booking
Tracked live in your own dashboard, per booking, per day.
Six-channel ticket delivery
Email, WhatsApp, Telegram, Apple Wallet, Google Wallet and PDF, all automatic.
Emma, your AI concierge
Answers guest questions 24/7 in any language and books the ticket. Included in the membership.
Payments & cancellations handled
Card, iDEAL, Apple and Google Pay, refunds and support, all on us.
The founder is the testimonial
“I built TicketMatch, and I run my own travel agency on it: W69 Travel. Every screenshot on this page is my own live shop, taking real bookings. That’s how sure I am that it works.”
Denis Wortelboer , founder, TicketMatch.ai
This is not a mockup, it is live
Click through, browse, even book. Everything you see can carry your brand instead.
Visit the live storefront →One base, one fleet, one season
No integration with rostering, no app for crew to install, nothing for HR to administer.
Apply
One form, reviewed by hand.
We build the shop
Your branding or none at all, stocked for the cities you actually fly to.
One base
A card at the crew desk and one line in the roster message. Nothing else changes.
Run a season
Bookings and commission per city and per day, in your own dashboard.
Then the network
More bases, more fleets, and staff outside the cabin.
A one-night layover, from the crew side
Wheels down. Fourteen hours on the ground, nothing planned, and a phone with no idea what is open tonight.
At the crew desk they scan the tag: what is available this evening, near this hotel, tonight.
Booked. The ticket is in the wallet before the crew bus leaves.
Back at the hotel having actually seen the city. The airline earned on the booking without spending a cent.
Questions airlines & crew ask us
How can an airline offer crew a benefit without a budget?
The shop runs on one membership. Crew pay the normal retail price they would pay anywhere, and the airline earns commission on every booking instead of subsidising anything. There is no per-employee cost and no budget line to defend.
Does this need to connect to our rostering system?
No. It is a link and optionally a QR code. Nothing is integrated, no crew data is exchanged, and there is nothing for rostering or IT to run.
Does it work in every destination we fly to?
The catalogue covers thousands of cities worldwide, so the same shop works at every station rather than only at the hubs.
Can crew find something that is actually open tonight?
Yes. Availability is live, so a crew member landing at four in the afternoon sees what can genuinely still be booked for that evening, not a brochure of things that closed an hour ago.
Can it carry our airline's branding?
Your branding, or none at all. Branding is a setting with four levels, from a fully branded shop on your own web address to a neutral one where the airline never appears as the seller.
What does it cost to start?
One membership: 149 euro per month plus commission on every booking, with no other fees. Cancel monthly, and applications are reviewed by hand.
Tonight at 11 pm, a guest will ask what to do tomorrow.
You will be asleep. Emma will not.
Every day without your own shop, your guests book on someone else's platform, and that is commission you never see again. One membership, cancel monthly, applications reviewed by hand.