Frequently Asked Questions

TicketMatch.ai is the B2B ecosystem for city experiences. It connects tour operators, DMCs (Destination Management Companies), and travel agencies to museums, attractions, cruises, restaurants, and experiences across Europe — all from one AI-powered platform.

TicketMatch.ai is built for B2B travel professionals: tour operators organizing group travel, DMCs managing group logistics, travel agencies booking group experiences, and resellers who want to offer TicketMatch access to their own clients via white-label.

TicketMatch is specifically built for B2B group bookings — not individual tourists. It offers AI agents that speak every language, live venue busyness data, interactive city maps with route planning, QR vouchers, package builders, and analytics. It's an ecosystem, not just a booking tool.

TicketMatch offers three plans: Explorer (free forever, 5 bookings/month), Growth (€49/month with unlimited bookings and full features), and Enterprise (€149/month with API access, white-label, and a dedicated account manager). No setup fees, no commitments, cancel anytime.

Yes! The Explorer plan is completely free forever. You get 5 bookings per month, access to the AI assistant, city map, and weather data. No credit card required.

We accept all major cards, iDEAL, Bancontact, Apple Pay, Google Pay, Link, SEPA Direct Debit, and more through our payment provider Stripe. All prices are in EUR and exclusive of VAT.

TicketMatch currently covers 3,000+ cities worldwide with deep inventory in 18 Dutch cities and 14 European capitals. We started in the Netherlands and are expanding globally.

TicketMatch provides access to 300,000+ experiences across 13 categories: Museums, Attractions, Cruises & Tours, Restaurants, Walking Tours, Self-guided Tours, Private Tours, Day Trips, Outdoor Activities, Cultural Experiences, Food & Drink, Nightlife, and Transport.

Yes! Growth and Enterprise plans include live busyness data powered by Google Places API and BestTime API. You can see current and predicted busyness levels to help plan group visits during quieter times.

The AI assistant speaks every language, knows every venue on the platform, provides real-time busyness insights, and helps you build complete itineraries in minutes. It can answer questions about venues, suggest optimal visit times, and help with group planning.

When you make a booking through TicketMatch, digital QR vouchers are automatically generated. Your group can present these QR codes at the venue for entry — no paper tickets needed. Available on Growth and Enterprise plans.

Yes! Enterprise plan members get full API access to integrate TicketMatch directly into their own systems. We also offer white-label solutions. Visit our Technical Integration page for more details.

Visit ticketmatch.ai/auth/register and fill in your company details. We review new applications and approve them within 24 hours. Once approved, you can immediately start exploring venues and making bookings.

TicketMatch is an exclusive B2B ecosystem. We verify that all members are legitimate travel professionals to maintain quality and trust for our venue partners. This ensures everyone in the ecosystem benefits.

Visit ticketmatch.ai/become-reseller to apply. As a reseller, you can offer TicketMatch access to your own clients with white-label options, dedicated support, and competitive commissions.